What clients say about the work done at the bench.

My father's Omega Constellation was losing about four minutes a day. I had been quoted a full service at a brand centre — three months' wait, well over two thousand ringgit. The rate adjustment at Ormolu took six days and came with a printed timing trace. It now runs within plus twelve seconds across six positions.

June 2025 — Rate Adjustment

The dial on my grandmother's Seiko had developed some spotting and the lume on two hands had turned an uneven colour. What I appreciated most was the sample panel — they showed me exactly what the refinished tone would look like before touching the actual dial. I stopped the process after the panel and was perfectly happy with how it looked. No pressure to go further.

May 2025 — Dial Restoration

I collect mid-century Japanese pieces and have had three go through Ormolu for rate work. One of them turned out to need a full service rather than adjustment — the watchmaker told me this after inspection and gave me the option to take it back or proceed. That kind of straightforwardness is not common. The two that were adjusted came back performing as expected.

April 2025 — Rate Adjustment (×2)

My husband's Longines — a 1968 piece — had a cracked lacquer on the dial. The restoration took about six weeks but every stage was documented and I received photos throughout. The dial now looks stable and the printing, which had begun to lift in two corners, has been sealed. The original patina was preserved, which was the main thing I asked for.

June 2025 — Dial Restoration

The bench time on my rate adjustment was five days, which came in at the shorter end of what I was told to expect. The printed trace was something I had not received before from any watch workshop. It shows the before and after readings across positions — useful to keep with the watch documentation.

July 2025 — Rate Adjustment

I came in not knowing whether the problem with my piece was a rate issue or something mechanical. The initial assessment was honest: the watchmaker told me the movement had a worn main spring and that rate adjustment alone would not hold. I took it away, considered the full service cost elsewhere, and came back for just the assessment conversation — which cost me nothing. That is the kind of practice I want to support.

May 2025 — Assessment